What is BIM, and what can you do to develop best practice in terms of bridging the disconnection between key BIM stakeholders? A focus upon “change management” would likely delivery the highest return on your investment. BIM is the life-cycle management of the built environment supported by digital technology. As such it requires an understanding and integration of multiple knowledge domains and technologies relevant to your organization-cost estimating and efficient project delivery methods, capital planning and management, space planning and management, GIS, BAS, and others. 3D visualization is a valuable component, however, not a total BIM solution.